A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I signed up with them on the 17th November but have only received one email stating they have technical problems. Origin supplies Asus routers with its home broadband packages - an Asus N14 for ADSL or N16 with fibre. You was suppose take my payment on the 1st of Nov not tryed take it yet won't have money on bank till thurs so I'll ring up and pay. Origin isn’t bursting at the seams with free extras. What can we help you with? Origin isn’t bursting at the seams with free extras. It’s almost like they have a crack team employed trying to come up with ways to be incompetent and annoy their customers. Its entry-level package is a great value fibre optic service which provides speeds of 18Mb at around the same price as slower ADSL packages. At Broadband Genie you can save on broadband with the latest offers from the best providers. My Internet keeps freezing and today I don't have any Internet connection. Wonderful to hear Jade! Review #2254186 is a subjective opinion of poster. The algorithm is subject to change in future. Origin Broadband was first mentioned on PissedConsumer on Oct 06, 2017 and since then this brand received 8 reviews.. Review #2235808 is a subjective opinion of poster. Broadband Genie's helpline is powered by Dixons Carphone. Check our FAQ, sold at high speed never got it line issues going forward do yourself a favour and move on. Excellent communication and phone manner along I really quick installation and my broadband going live well week worth the time and very helpful telephone staff. There is not enough information available to create the chart. Origin is an extremely tempting proposition if you’re looking to keep costs down as its broadband deals are among the cheapest around. Thanks so much for amazing feedback! Contact Origin Broadband Customer Service. My I-pad is telling me that the problem is NO RESPONSE FROM REMOTE SERVER??? Thank you for an amazing review! I spent even more time writing an email to them asking for some enlightenment but failed to notice that they had contacted me via a no reply email address. User's recommendation: Avoid at all costs and do my believe any of their sales talk. Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. I’ve spent countless hours trying to get hold of them on the telephone and then ages attempting to sort out technical problems at their end . Pissed Consumer © 2020 All Although good customer service so far i cant write a review for the broadband itself yet as its not live til tomorrow, So far so good great communication just waiting on the arrival of my router, Totally unreliable wifi broadband service, ..and then after 5 months of complaining, OBB just don't listen, one option was to replace the router, but they argue the speeds are ok..BUT its nothing to do with the wifi speeds it's that the wifi connection that keeps dropping out!! I am so pleased to hear our team could make a smooth transition! Visit this website originbroad band.com. Thanks so much for a glowing review! It’s early days for me but my experience to date has been extremely frustrating and on occasion, distressing. Review #2277341 is a subjective opinion of poster. Not was I refunded the money I paid them .. Broadband only is not an option with Origin so you must take their phone line, or move your existing phone line to their service when switching. Although Origin didn’t win any awards in 2020, it did have excellent ratings in every category. I was from last week (Thursday) Without Internet???? Value for money is where Origin shines. Great service , and really helpful customer service . We want to be available everywhere at any time, and want to be able to have access to the internet wherever we are. Hi my internet as gone down is there a problem ? However, Origin also has the option of a cheap entry-level fibre package with an average speed of 18Mb for around the same price (and often less) than other ISPs charge for a slower ADSL service. originbroad band.com. That’s not surprising for a budget service, but it’s disappointing that it doesn’t include a more modern Wi-Fi router, rather than having to pay extra to get something that many other providers offer for free. ZERO EXPLANATION of what these technical issues are NOR any indication of when they might be resolved. We’ve got much more than just a review of Origin on Broadband Genie. Absolutely useless. Too much promising with marketing team , once i get sweet ch from talk origin broad band is even worse , really unhappy , worse thing is contract probation period is end before even get roter to home or sevice , i got ripped off from orgine broadband. I asked for help regarding my bill as money is tight this month and lady was not helpfull infact she was rude, How come when 8am putting my pa's word in it not working. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Broadband Genie, and some associated third party tools, use cookies. By clicking "OK", closing this banner, clicking a link or continuing to browse otherwise, you agree to the use of cookies. Origin Broadband review conclusion Our Origin Broadband rating: 4 / 5 Origin is an extremely tempting proposition if you’re looking to keep costs down as its broadband deals are among the cheapest around. I NEED my wi-Fi as my family are on opposite sides of the world. We are so pleased to hear you had a 5* experience signing up to us! Thank you for the great feedback on our service! Thank You for Your Reply! Amazing to hear Sherin! We are so pleased to hear we could make such a positive first impression! Last checked November 2020. Review #2262811 is a subjective opinion of poster. Review #2076607 is a subjective opinion of poster. Never did get my box . More like other budget providers such as TalkTalk and Plusnet, it offers a simple range of low priced broadband deals with great value and backed by great customer support. The staff are exemplary but the Company only seems to focus on sales. Write a review. But is it any good, and is it the right choice for you? Line rental is included in the cost of all Origin deals. (average: 76%). Been with origin broadband from jan2020 never had a proper service with them from July calls aren't documented when calling them the service is pathetic wouldn't recommend at all connection cuts out or won't connect at all and they try to tell you that your to far from the router which is sitting beside me when connecting pleases people stay clear it's a terrible internet service stay clear, They wear great amexing nice polite we wold have no other broadband then them. For more information about PissedConsumer check out our They’re not terrible by any means, but if you want the best performance and require more advanced features, it may be worth investing in the upgraded models offered by Origin. Review authors value the most Customer service. Its fastest fibre optic deal is not quite as competitive, but still less than many other providers. So far so good .i am just waiting t fun timeo…. What is your customer experience with Origin Broadband? As a budget provider Origin doesn’t provide any notable extras or freebies. Reviews Origin Broadband. See Origin’s latest offers: Origin uses the Openreach telephone network, and like many other providers, it offers fast fibre optic broadband deals with an average speed of 36Mb or 67Mb. Thanks so much for a great review! I don't want to use origin broadband again.I couldn't even install the broadband I didn't even use it because I could fix am not an origin broadband technician .I hereby inform origin broadband that I am no longer interested.The service is too poor. Recent recommendations regarding this business are as follows: "do not take this broad band", "Great", "Avoid at all costs and do my believe any of their sales talk.". HOWEVER, ORIGIN as a Company in terms of ease of communication are HORRENDOUS. Become a broadband expert with our help guides.

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